Effective Date: 1/20/2025

At Scribe4.me, we prioritize your privacy and are committed to protecting the personal information of all users. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our app, which connects students and volunteer scribes for exams.

1. Information We Collect

a. Personal Information

When you register and use our app, we may collect the following personal information:

Name
Email address
Profile details (e.g., student or scribe)
Exam details (for students)
Availability details (for scribes)

b. Automatically Collected Information

We may collect certain information automatically, such as:

Device information (e.g., device model, operating system)
Log data (e.g., IP address, browser type, access times)
Usage information (e.g., pages viewed, actions taken)

2. How We Use Your Information

We use the information we collect for the following purposes:

To connect students with scribes and facilitate communication between them.
To manage user accounts and provide customer support.
To improve and personalize the app experience.
To send important updates, notifications, and alerts through OneSignal.

3. Data Sharing and Third-Party Services

We use the following third-party services for data storage and management:

a. Google/Firebase

Firebase is used for authentication, database management, and real-time data synchronization.

b. Supabase

Supabase is used for additional data storage and database management.

c. Vercel

Vercel hosts our app and manages server-side functions.

d. OneSignal

OneSignal is used for sending push notifications to users.

These third-party services may collect and store information as per their privacy policies. We ensure that our use of these services complies with all relevant data protection laws.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. User Rights

You have the right to:

Access, update, or delete your personal information by contacting us or through your account settings.
Withdraw consent for data collection and processing, where applicable.
Lodge a complaint with a data protection authority if you believe your rights have been violated.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your data is no longer needed, we will securely delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our app and updating the effective date. Your continued use of the app after any changes constitutes your acceptance of the new terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@scribe4.me.